Privacy Policy
Effective Date: April 3,2026
Traverse Technical respects your privacy and is committed to protecting the personal information you provide through our website and communications with us. This Privacy Policy explains how we collect, use, and protect your information, including information related to SMS messaging.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, company name, service address, and any information you submit through our website contact forms, service request forms, or other communications.
How We Use Your Information
We use your information to:
- respond to inquiries and service requests
- schedule appointments and coordinate service
- send customer care communications
- provide service updates, technician arrival notices, appointment reminders, and support replies
- maintain internal business records
- improve our services and customer experience
SMS Communications
If you provide your mobile number and consent to receive text messages from Traverse Technical you agree to receive customer care text messages related to your inquiry, appointment, project, or service request. These messages may include appointment reminders, scheduling updates, technician arrival notices, service notifications, project coordination, and support communications.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of future SMS messages. You can reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
Information Sharing
We do not sell, rent, or share your personal information, including your mobile phone number or SMS consent data, with third parties for their own marketing purposes. We may share information with service providers or vendors only as necessary to operate our website, communications systems, scheduling tools, or business operations.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, or disclosure.
Your Choices
You may choose not to provide certain personal information, but doing so may limit our ability to respond to your request or provide services. If you no longer wish to receive SMS messages from us, you may reply STOP at any time.
Cookies and Website Usage
Our website may use standard website technologies, such as cookies or analytics tools, to improve functionality and better understand how visitors use the site. These tools do not change your SMS preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our communications practices, please contact:
Traverse Technical
976 windmill lane
Traverse City, MI 49696
info@traversetechnical.com
231-943-6557
